8.7Abbreviations
| Abbreviation | Definition | 
|---|---|
| €STR | Euro Short-Term Rate | 
| A&RC | Audit & Risk Committee | 
| ACM | Authority for Consumers and Markets (Autoriteit Consument & Markt) | 
| AEX | Amsterdam Exchange Index | 
| AF | Actuarial Function | 
| AFM | Dutch Authority for the Financial Markets (Autoriteit Financiële Markten) | 
| AGM | Annual General Meeting | 
| AI | Artificial Intelligence | 
| AI Act | European Artificial Intelligence Act | 
| AIFM | Alternative Investment Fund Managers | 
| AIVD | General Intelligence and Security Service (Algemene Inlichtingen- en Veiligheidsdienst) | 
| ALM | Asset Liability Management | 
| AML | Anti-Money Laundering | 
| Amvest RCF | Amvest Residential Core Fund | 
| Amvest LCF | Amvest Living & Care Fund | 
| Amvest DF | Amvest Development Fund | 
| AMX | Amsterdam Midcap Index | 
| AP | Dutch Data Protection Authority (Autoriteit Persoonsgegevens) | 
| APE | Annual Premium Equivalent | 
| APFS | ASR Pensioenfondsen Services | 
| ASR DCRF | ASR Dutch Core Residential Fund | 
| ASR DFLF | ASR Dutch Farmland Fund | 
| ASR DMOF | ASR Dutch Mobility Office Fund | 
| ASR DPRF | ASR Dutch Prime Retail Fund | 
| ASR DSPF | ASR Dutch Science Park Fund | 
| ASR MF | ASR Mortgage Fund | 
| ASR PDF | ASR Private Debt Fund | 
| ASR SAM | ASR Separate Account Mortgage Fund | 
| AUD | Australian Dollar | 
| AuM | Assets under Management | 
| BMR | Benchmark Regulation | 
| BPO | Business process outsourcing | 
| bps | Basis points | 
| BRC | Business Risk Committee | 
| BSCR | Basic Solvency Capital Requirement | 
| BVPA | Dutch Association for Public Affairs (Beroepsvereniging voor Public Affairs) | 
| CAD | Canadian Dollar | 
| CAPM | Capital Asset Pricing Model | 
| CBS | Statistics Netherlands (Centraal Bureau voor de Statistiek) | 
| CCA | Climate change adaptation | 
| CCM | Climate change mitigation | 
| CCR | Counterparty Credit Rating (Standard & Poor's) | 
| CCT | Central Crisis Team | 
| CDD | Customer Due Diligence | 
| CDP | Carbon Disclosure Project | 
| CEO | Chief Executive Officer | 
| CFO | Chief Financial Officer | 
| CGU | Cash Generating Unit | 
| CHRO | Chief Human Resources Officer | 
| CIC | Central Investment Committee | 
| CISO | Chief Information Security Officer | 
| CLA | Collective Labour Agreement | 
| CMD | Capital Markets Day | 
| CO₂ | Carbon dioxide | 
| CO2e | CO2 equivalent | 
| CoC | Cost of Capital | 
| COO | Chief Operating Officer | 
| COR | Combined Ratio | 
| COR a.s.r. | Central Works Council a.s.r. (Centrale Ondernemingsraad a.s.r.) | 
| COR Aegon | Central Works Council (Centrale Ondernemingsraad Aegon) | 
| COSO | Committee of Sponsoring Organizations of the Treadway Commission | 
| CRO | Chief Risk Officer | 
| CRREM | Carbon Risk Real Estate Monitor | 
| CSA | Credit Support Annex | 
| CSDDD | Corporate Sustainability Due Diligence Directive | 
| CSM | Contractual service margin | 
| CSP | Concentrated solar power | 
| CSR | Corporate Social Responsibility | 
| CSRD | Corporate Sustainability Reporting Directive | 
| CTO | Chief Technology Officer | 
| DB | Defined benefit | 
| DBA | Employment Relationships Deregulation Act (Wet Deregulering Beoordeling Arbeidsrelaties) | 
| DC | Defined contribution | 
| DCF | Discounted Cash Flow | 
| DEI | Diversity, equity and inclusion | 
| DGBC | Dutch Green Building Council | 
| DJSI | S&P Global Dow Jones Sustainability Index | 
| DKK | Danish crown | 
| DNB | Dutch Central Bank (De Nederlandsche Bank) | 
| DORA | Digital Operational Resilience Act | 
| DUFAS | Dutch Fund and Asset Management Association | 
| DVA | Dynamic volatility Adjustment | 
| EB | Executive Board | 
| EC | European Commission | 
| ECB | European Central Bank | 
| EEA | European Economic Area | 
| EFRAG | European Financial Reporting Advisory Group | 
| EGM | Extraordinary General Meeting | 
| EIOPA | European Insurance and Occupational Pensions Authority | 
| eMood® | Employee Mood Monitor | 
| eNPS | Employee Net Promoter Score | 
| EOF | Eligible own funds | 
| EONIA | Euro OverNight Index Average | 
| ERC | First line Risk & Control (Eerste lijn Risk & Control) | 
| ERM | Enterprise Risk Management | 
| ESG | Environmental, Social and Governance | 
| ESPP | Employee share purchase plan | 
| EU | European Union | 
| EU SFAP | European Sustainable Finance Action Plan | 
| Euribor | Euro Interbank Offered Rate | 
| FCAB | Framework for Climate Adaptive Buildings | 
| FMA | Future Management Action | 
| FR | Financial risks | 
| FRC | Financial Risk Committee | 
| FRM | Financial Risk Management | 
| FSCB | Financial Services Complaints Board | 
| FTE | Full-Time Equivalent | 
| GBP | Pound Sterling | 
| GDDZ | Green Deal Sustainable Healthcare | 
| GDP | Gross Domestic Product | 
| GDPR | General Data Protection Regulation | 
| GHG | Greenhouse gas | 
| GIIN | Global Impact Investing Network | 
| GMM | General Measurement Model | 
| GRC | Governance, Risk and Compliance | 
| GRESB | Global Real Estate Survey Benchmark | 
| GRI | Global Reporting Initiative | 
| GRM | Group Risk Management | 
| GWP | Gross Written Premiums | 
| HKD | Hong Kong Dollar | 
| HR | Human Resources | 
| IAS | International Accounting Standards | 
| IBNR | Incurred but not reported | 
| IBOR | Interbank offered rate | 
| ICT | Information and Communications Technology | 
| IDD | Insurance Distribution Directive | 
| IFRS | International Financial Reporting Standards | 
| IFSR | Insurer Financial Strength Rating (Standard & Poor's) | 
| IIRC | International Integrated Reporting Council | 
| ILO | International Labour Organisation | 
| IMP | Individual Monitoring Plan | 
| IORP | Institution for Occupational Retirement Provision (Premiepensioeninstelling) | 
| IRRD | Insurance recovery and resolution directive | 
| ISDA | International Swaps and Derivatives Association | 
| ISIN | International Securities Identification Number | 
| IT | Information Technology | 
| ITSA | IT Transitional Service Agreement | 
| IVBN | Dutch Association of Institutional Investors in Real Estate (Vereniging van Institutionele Beleggers in Vastgoed) | 
| KNMI | Royal Netherlands Meteorological Institute (Koninklijk Nederlands Meteorologisch Instituut) | 
| KPI | key performance indicator | 
| kWh | kilowatt-hour | 
| KYC | Know Your Customer | 
| LAC DT | Loss Absorbing Capacity Deferred Tax | 
| LAC TP | Loss-Absorbing Capacity of Technical Provisions | 
| LAT | Liability Adequacy Test | 
| LDI | Liability-Driven Investing | 
| LEAP | Locate, Evaluate, Assess and Prepare approach of TNFD | 
| LoC | Level of Concern | 
| LTO | Netherlands Agricultural and Horticultural Association (Land- en Tuinbouw Organisatie Nederland) | 
| LULUCF | Land Use, Land-Use Change and Forestry | 
| M&A | Mergers and Acquisitions | 
| MB | Management Board | 
| MiFID | Markets in Financial Instruments Directive | 
| MSCI | Morgan Stanley Capital International | 
| MT | Management Team | 
| MTA | Social team activity (Maatschappelijke Team Activiteit) | 
| MtM | Mark-to-Market | 
| MV | Model Validation | 
| N&ESGC | Nomination & Environmental, Social and Governance Committee | 
| N/A | Not applicable | 
| NAB | Netherlands Advisory Board on impact investing | 
| NCSC | National Cyber Security Centre | 
| NFR | Non-financial risks | 
| NFRC | Non-Financial Risk Committee | 
| NGOs | Non-governmental and non-profit organisations | 
| NHG | National Mortgage Guarantee (Nationale Hypotheek Garantie) | 
| Nibud | National Institute for Family Finance Information (Nationaal Instituut voor Budgetvoorlichting) | 
| NPS | Net Promoter Score | 
| NPS-c | Net Promoter Score for contact moments | 
| NPS-d | Net Promoter Score for digital channels | 
| NPS-i | Net Promoter Score for interactions | 
| NPS-r | Net Promoter Score for customer relationship | 
| NSLT | Not Similar to Non-life Techniques | 
| NSR | Dutch Debt Assistance Route (Nederlandse Schuldhulproute) | 
| NZIA | Net-Zero Insurance Alliance | 
| OCs | Subcommittees (Onderdeelcommissies) | 
| OCC | Organic capital creation | 
| OECD | Organisation for Economic Co-operation and Development | 
| OIFR | Operating Investment and Finance Result | 
| OISR | Operating Insurance Service Result | 
| OR a.s.r. | Works Council a.s.r. (Ondernemingsraad a.s.r.) | 
| ORs | Works Councils (Ondernemingsraden) | 
| ORM | Operational Risk Management | 
| ORSA | Own Risk and Solvency Assessment | 
| OTC | Over the Counter | 
| OTSO | Supervised entity (Onder toezicht staande onderneming) | 
| P&C | Property & Casualty | 
| p.a. | per annum | 
| PAA | Premium allocation approach | 
| PARP | Product Approval & Review Process | 
| PBAF | Partnership for Biodiversity Accounting Financials | 
| PCAF | Partnership for Carbon Accounting Financials | 
| PQC | Post-quantum cryptography | 
| PfZW | Dutch pension fund for the care and welfare sector (Pensioenfonds Zorg en Welzijn) | 
| PII | Personal Identifiable Information | 
| PIM | Partial internal model | 
| PMO | Preventive Medical Examination (Preventief Medisch Onderzoek) | 
| PRI | Policy on Responsible Investments | 
| PV | Photovoltaics | 
| PVFCF | Present Value of Future Cash Flows | 
| RA | Risk adjustment | 
| RAS | Risk Appetite Statements | 
| RC | Remuneration Committee | 
| RG | Review Group | 
| RI&E | Risk Inventory and Evaluation | 
| RICS | Royal Institution of Chartered Surveyors | 
| RIVM | National Institute for Public Health and the Environment (Rijksinstituut voor Volksgezondheid en Milieu) | 
| RM | Risk Management | 
| RMF | Risk Management Framework | 
| ROE | Return on Equity | 
| RPA | Robotic Process Automation | 
| RT1 | Restricted Tier 1 | 
| RVO | Netherlands Enterprise Agency (Rijksdienst voor Ondernemend Nederland) | 
| RVU | Early Retirement Regulation (Regeling voor vervroegde uittreding) | 
| S&P | Standard & Poor's | 
| SAA | Strategic Asset Allocation | 
| SB | Supervisory Board | 
| SBB | Share buyback | 
| SBTi | Science-Based Targets initiative | 
| SCR | Solvency Capital Requirement | 
| SDGs | Sustainable Development Goals | 
| SEK | Swedish Krone | 
| SER | Dutch Social and Economic Council (Sociaal-Economische Raad) | 
| SF | Standard formula | 
| SFCR | Solvency and Financial Condition Report | 
| SFDR | Sustainable Finance Disclosure Regulation | 
| SG | Steering Group | 
| SIRA | Systematic integrity risk analysis | 
| SLT | Similar to Life Techniques | 
| SME | Small and medium-sized Enterprises | 
| SOFR | Secured Overnight Financing Rate | 
| SONIA | Sterling Overnight Index Average | 
| SPPI | Solely Payment of Principle and Interest | 
| SPT | Pension fund for Dentists and Dental-specialists (Pensioenfonds Tandartsen en Tandarts-specialisten) | 
| SPV | Special purpose vehicle | 
| SRA | Strategic risk analysis | 
| TCFD | Task Force on Climate-related Financial Disclosures | 
| TNFD | Task Force on Nature-related Financial Disclosures | 
| TIBER-NL | Threat Intelligence-Based Ethical Red team | 
| TSA | Transitional Service Agreement | 
| TVOG | Time value of financial options and guarantees | 
| UFR | Ultimate Forward Rate | 
| UK | United Kingdom | 
| UN PRI | United Nations Principles for Responsible Investments | 
| UNGC | United Nations Global Compact | 
| UNGPs | The United Nations Guiding Principles on Business and Human Rights | 
| US | United States | 
| USD | United States Dollar | 
| UWV | Employee Insurance Agency (Uitvoeringsinstituut Werknemersverzekeringen) | 
| VA | Volatility Adjustment | 
| VAT | Value Added Tax | 
| VBDO | Dutch Association of Investors for Sustainable Development (Vereniging van Beleggers voor Duurzame Ontwikkeling) | 
| VFA | Variable fee approach | 
| VKG | Van Kampen Groep | 
| VNO-NCW | Confederation of Netherlands Industry and Employers | 
| VOBA | Value of Business Acquired | 
| VPL | Act Early retirement and life-course savings scheme (Wet aanpassing fiscale behandeling VUT/prepensioen en introductie levensloopregeling) | 
| WCAG | Web Content Accessibility Guidelines | 
| WEF | World Economic Forum | 
| Wft | Financial Supervision Act (Wet Financieel Toezicht) | 
| WG | Working Group | 
| WIA | Work and Income according to Labour Capacity Act (Wet Werk en Inkomen naar Arbeidsvermogen) | 
| WTP | Future Pensions Act (Wet toekomst pensioenen) | 
| Wwft | Anti-Money Laundering and Anti-Terrorist Financing Act (Wet ter voorkoming van witwassen en financieren van terrorisme) | 
| ZVW | Health Insurance Act (Zorgverzekeringswet) | 
| ZAR | South African Rand |