| Cash and cash equivalents as at 1 January | 2,306 | 2,863 |
| | | |
| Cash generated from operating activities | | |
| Result before tax | 929 | 1,209 |
| | | |
| Adjustments on non-cash items included in result: | | |
| Revaluation through profit or loss | 50 | -209 |
| Retained share of result of associates and joint ventures | 23 | -7 |
| | | |
| Amortisation of intangible assets | 34 | 33 |
| Depreciation of property, plant and equipment | 37 | 19 |
| Amortisation of investments | -23 | 110 |
| Amortisation of subordinated debts | 1 | 1 |
| Impairments | 95 | 22 |
| | | |
| Changes in operating assets and liabilities: | | |
| Net (increase) / decrease in investment property | 1,510 | 12 |
| Net (increase) / decrease in investments | 2,738 | 2,198 |
| Net (increase) / decrease in investments on behalf of policyholders | 1,662 | -1,420 |
| Net (increase) / decrease in investments related to investment contracts | -48 | -428 |
| Net (increase) / decrease in derivatives | 5,548 | 2,296 |
| Net (increase) / decrease in amounts due from and to customers | -949 | -2,630 |
| Net (increase) / decrease in amounts due from and to credit institutions | -4,749 | -499 |
| Net (increase) / decrease in trade and other receivables | 223 | 4 |
| Net (increase) / decrease in reinsurance contracts | 60 | 66 |
| Net increase / (decrease) in liabilities arising from insurance contracts | -6,405 | -2,402 |
| Net increase / (decrease) in liabilities arising from insurance contracts on behalf of policyholders | -1,560 | 1,429 |
| Net increase / (decrease) in liabilities arising from investment contracts | 48 | 428 |
| Net (increase) / decrease in other operating assets and liabilities | 3 | 96 |
| | | |
| Income tax received (paid) | -202 | -131 |
| Cash flows from operating activities | -974 | 198 |
| | | |
| Cash flows from investing activities: | | |
| Investments in associates and joint ventures | - | -6 |
| Proceeds from sales of associates and joint ventures | - | 19 |
| Purchases of property, plant and equipment | -179 | -386 |
| Purchases of group companies (less acquired cash positions) | -10 | -88 |
| Proceeds from sales of property, plant and equipment | 1 | - |
| Purchase of intangible assets | -11 | -1 |
| Cash flows from investing activities | -199 | -463 |
| | | |
| Cash flows from financing activities: | | |
| Increase / (decrease) of capital | 586 | - |
| Issue of subordinated debts | 987 | - |
| Proceeds from issues of loans | - | 113 |
| Repayment of loans | -5 | -9 |
| Repayment of lease liabilities | -8 | -7 |
| Dividend paid | -347 | -285 |
| Discretionary interest to holders of equity instruments | -48 | -48 |
| Non-controlling interests | 18 | 22 |
| (Purchase) / sale of treasury shares | -71 | -79 |
| Cash flows from financing activities | 1,112 | -292 |
| | | |
| Cash and cash equivalents as at 31 December | 2,245 | 2,306 |
| | | |
| Further details on cash flows from operating activities: | | |
| Interest received | 1,474 | 1,458 |
| Interest paid | -438 | -370 |
| Dividend received | 164 | 146 |
| | | |
| Further details on lease payments: | | |
| Total cash outflow for leases | -7 | -6 |