Annual Report 2023 - 6.3.1 Own workforce

6.3.1Own workforce

Characteristics of the undertaking's employees

FTEs *

(in numbers, per 31 December)	2023	2022	2021	2020	2019
Non-life	1,574	1,541	1,508	1,524	1,460
Life	520	488	493	464	460
Asset Management	423	409	363	347	330
Distribution and Services	806	745	706	680	573
Holding and Other	1,157	1,130	1,086	1,027	1,084
Total full-time equivalents internal	4,479	4,313	4,155	4,042	3,906

% of all a.s.r. employees working from the Utrecht location (FTE)	90%	92%	92%	91%	90%

Full-time employees *

(in numbers)	2023	2022	2021	2020	2019
Female	616	552	514	479	510
Male	1,752	1,636	1,623	1,618	1,675
Total number of full-time employees	2,368	2,188	2,137	2,097	2,185

Part-time employees *

(in numbers)	2023	2022	2021	2020	2019
Female	1,243	1,203	1,151	1,069	949
Male	545	573	576	520	449
Total number of part-time employees	1,788	1,776	1,727	1,589	1,398

Number of indefinite duration contracts *

(in numbers)	2023	2022	2021	2020	2019
Female	1,583	1,513	1,460	1,363	1,303
Male	2,059	1,966	1,994	1,949	1,970
Total number of indefinite duration contracts	3,642	3,479	3,454	3,312	3,273

Number of definite duration contracts *

(in numbers)	2023	2022	2021	2020	2019
Female	276	242	205	185	156
Male	238	243	205	189	154
Total number of definite duration contracts	514	485	410	374	310

Vacancies filled *

(in numbers)	Note	2023	2022	2021	2020	2019
By internal candidates	3.3.1	267	277	327	199	256
By external candidates	3.3.1	310	443	323	265	224
Total number of vacancies filled		577	720	650	464	480

Vacancies filled *

(in %)	Note	2023	2022	2021	2020	2019
By internal candidates	3.3.1	46	38	50	43	53
By external candidates	3.3.1	54	62	50	57	47
Total percentage of vacancies filled		100	100	100	100	100

New hires - split by gender¹

(in numbers)	2023	2022	2021	2020	2019
New hires - Female	276
New hires - Male	280
Total new hires	556	-	-	-	-

¹ Metrics not reported before 2023.

New hires - split by age¹

(in numbers)	2023	2022	2021	2020	2019
New hires - <30 years	237
New hires - 30-50 years	220
New hires - >50 years	99
Total new hires	556	-	-	-	-

¹ Metrics not reported before 2023.

Employee turnover *

(in %)	2023	2022	2021	2020	2019
Voluntary employee turnover	4.7	7.1	3.7	2.9	3.7
Involuntary employee turnover	4.2	3.5	5.4	7.1	6.5
Total employee turnover	8.9	10.7	9.1	10.0	10.2

Employee turnover - split by gender ¹

(in %)	2023	2022	2021	2020	2019
Voluntary employee turnover - Female	3.8
Involuntary employee turnover - Female	5.2
Total employee turnover Female	9.0
Voluntary employee turnover - Male	4.6
Involuntary employee turnover - Male	4.3
Total employee turnover Male	8.9
Total employee turnover	8.9	10.7	9.1	10.0	10.2

¹ Metrics not reported before 2023.

Employee turnover - split by age ¹

(in %)	2023	2022	2021	2020	2019
Voluntary employee turnover - <30 years	6.0
Involuntary employee turnover - <30 years	8.8
Total employee turnover <30 years	14.8
Voluntary employee turnover - 30-50 years	3.8
Involuntary employee turnover - 30-50 years	4.4
Total employee turnover - 30-50 years	8.1
Voluntary employee turnover - >50 years	4.2
Involuntary employee turnover - >50 years	3.8
Total employee turnover - >50 years	8.1
Total employee turnover	8.9	10.7	9.1	10.0	10.2

¹ Metrics not reported before 2023.

Average years of service *

(in years)	2023	2022	2021	2020	2019
Female	11.3	11.5	11.8	12.2	12.7
Male	14.3	14.5	14.8	15.8	16.4
Difference	3.0	3.0	3.0	3.6	3.7

Employee engagement in Denison scan *

(in percentile (0-100), compared to benchmark)	Note	2023	2022	2021	2020	2019
a.s.r.	3.3.2	89	88	91	89	77

eMood *

(score between 0 and 10)	Note	2023	2022	2021	2020	2019
eMood	3.3.2	7.7	7.6	7.5	7.5	n/a

eNPS *

(score between -100 and 100)	Note	2023	2022	2021	2020	2019
eNPS	3.3.2	40	42	47	48	n/a

Parental leave ¹

(in numbers)	2023	2022	2021	2020	2019
Paid - Female	118
Paid - Male	97
Total Paid	215	-	-	-	-
Unpaid - Female	157
Unpaid - Male	117
Total Unpaid	274
Total	435	-	-	-	-

¹ Metrics not reported before 2023.

Percentage that have a completed fleet survey - split by gender ¹

(in %)	2023	2022	2021	2020	2019
Female	85
Male	87
Total	86	-	-	-	-

¹ Metrics not reported before 2023.

Percentage that have a completed fleet survey - split by age ¹

(in % female / male)	2023	2022	2021	2020	2019
<30 years	59
30-50 years	88
>50 years	92
Total	86	-	-	-	-

¹ Metrics not reported before 2023.

Collective Labour Agreement coverage and social dialogue

Employees covered by Collective Labour Agreement (CLA) *

(in %)	Note	2023	2022	2021	2020	2019
Employees covered by CLA		100	100	99.5	99.4	99.3

Meetings of the Works Council

(in numbers)	Note	2023	2022
Regular Works Council meetings with EB	5.4	31	28
Regular Works Council meetings with EB and SB	5.4	2	2
Works Council meetings without EB and/or SB	5.4	64	70

Grievances *

(In numbers)	Note	2023	2022	2021	2020	2019
Grievances relating to labour practices	3.5.5	-	-	-	1	1

Diversity metrics

Diversity of governance bodies and management *

in % (female / male)	2023	2022	2021	2020	2019
Female < 30 years	-	-	-	-	-
Female 30-50 years	-	-	-	17	17
Female > 50 years	43	40	40	17	17
Male < 30 years	-	-	-	-	-
Male 30-50 years	-	-	-	-	-
Male > 50 years	57	60	60	66	66
Total Supervisory Board	100	100	100	100	83

Female < 30 years	-	-	-	-	-
Female 30-50 years	-	-	-	33	-
Female > 50 years	50	33	33	33	33
Male < 30 years	-	-	-	-	-
Male 30-50 years	33	33	33	-	33
Male > 50 years	17	33	33	33	33
Total Management Board	100	100	100	100	100

Female < 30 years	-	-	1	0	-
Female 30-50 years	18	18	20	20	21
Female > 50 years	12	11	9	9	7
Male < 30 years	0	1	1	1	0
Male 30-50 years	37	37	39	39	42
Male > 50 years	33	33	30	30	29
Total management¹	100	100	100	100	100

Female < 30 years	6	6	6	5	6
Female 30-50 years	25	25	25	26	25
Female > 50 years	15	14	13	12	11
Male < 30 years	7	6	6	5	5
Male 30-50 years	25	26	26	27	28
Male > 50 years	23	23	24	25	25
Total other employees	100	100	100	100	100

¹ In anticipation of the consolidation with the Aegon NL HR figures as of reporting year 2024 and as Aegon NL applied different classifications to the various layers of management which are not comparable like-for-like with a.s.r., a.s.r. reports on Management as a whole and does no longer apply any sub-classifications.

Diversity of governance bodies and management *

(in numbers female / male)	Note	2023	2022	2021	2020	2019
Female	5.1.4	3	2	2	2	2
Male	5.1.4	4	3	3	4	4
Total Supervisory Board		7	5	5	6	6

Female	5.1.3	3	1	1	2	1
Male	5.1.3	3	2	2	1	2
Total Management Board		6	3	3	3	3

Female	5.1.3	84	79	88	87	85
Male	5.1.3	201	197	204	213	214
Total management¹		285	276	292	300	299

Female	5.1.3	1,772	1,675	1,565	1,444	1,372
Male	5.1.3	2,093	2,010	1,985	1,916	1,906
Total other employees		3,865	3,685	3,550	3,360	3,278

¹ In anticipation of the consolidation with the Aegon NL HR figures as of reporting year 2024 and as Aegon NL applied different classifications to the various layers of management which are not comparable like-for-like with a.s.r., a.s.r. reports on Management as a whole and does no longer apply any sub-classifications.

Breakdown gender diversity *

(in % female / male)	Note	2023	2022	2021	2020	2019
Supervisory Board	5.1.4	43/57	40/60	40/60	33/67	33/67
Management Board	5.1.3	50/50	33/67	33/67	67/33	33/67
Management¹	5.1.3	29/71	29/71	30/70	29/71	28/72
Other employees	5.1.3	46/54	45/55	44/56	43/57	42/58
Total employees	5.1.3	45/55	44/56	43/57	42/58	41/59

¹ In anticipation of the consolidation with the Aegon NL HR figures as of reporting year 2024 and as Aegon NL applied different classifications to the various layers of management which are not comparable like-for-like with a.s.r., a.s.r. reports on Management as a whole and does no longer apply any sub-classifications.

Adequate wages

Employee compensation *

In € million	Note	2023	2022	2021	2020	2019
Salaries and wages		463	316	292	273	257

Gross average hourly wages, split by gender *

(in €)	Note	31 December 2023		31 December 2022		31 December 2021		31 December 2020		31 December 2019
		Female	Male	Female	Male	Female	Male	Female	Male	Female	Male
Executive Board¹	3.3.3	355	381	334	346	296	313	277	337²	269	288
Management Board¹	3.3.3	236	318	-	-	-	-	-	-	-	-
Management³	3.3.3	54	63	52	59	47	54	46	52	44	50
Other employees	3.3.3	27	32	27	31	25	29	24	29	24	28

¹ The figures for the EB include CEO’s compensation.
² Excluding CEO’s compensation, the male average hourly wage of the EB would not be applicable as a.s.r. does not have male EB members.
³ In anticipation of the consolidation with the Aegon NL HR figures as of reporting year 2024 and as Aegon NL applied different classifications to the various layers of management which are not comparable like-for-like with a.s.r., a.s.r. reports on Management as a whole and does no longer apply any sub-classifications.

Pay ratio * ¹

(units specified below)	Note	2023	2022	2021	2020²	2020 (reported)	2019
Annual total compensation for the highest-paid individual (in €)	5.3	1,470,000	1,215,000	1,108,000	1,420,000	824,000	1,145,000
Average annual total compensation for all employees (in €)	5.3	111,000	106,000	100,000	102,000	62,000	98,000
Average pay ratio (in %)	5.3	13.2	11.5	11.0	13.9	13.3	11.7
Average pay ratio difference compared to previous year (in %)	5.3	14.8
Median annual total compensation for all employees (in €)		107,000	100,000
Median pay ratio (in %)³		13.7	12.1
Median pay ratio difference compared to previous year (in %)		13.2

¹ In 2021, the calculation method of the pay ratio was changed in accordance with the Dutch Corporate Governance Code. The new calculation method is based on: i) The total annual remuneration of the CEO includes all remuneration components (such as fixed remuneration, variable remuneration in cash (bonus), the share-based part of the remuneration, social contributions, pension, expense allowance, etc.), as included in the (consolidated) financial statements on an IFRS basis. ii) The average annual remuneration of the employees is determined by dividing the total wage costs in the financial year (as included in the (consolidated) financial statements on an IFRS basis) by the average number of FTEs during the financial year. iii) Pro rato must be taken into account when hiring external employees, insofar as they are hired for at least three months during the financial year.
² The pay-ratio of 2020 excluding the extraordinary items is in accordance with the new calculation method 12.38.
³ As of 2022, a.s.r. reports on the median pay ratio in order to comply with GRI 2-21 and in anticipation of the CSRD.

Training and development

Employee development training

(in numbers)	Note	2023	2022	2021	2020	2019
Employees have completed job-related training	3.3.1	2,122	2,523	2,457	1,725	1,912
Employees took part in one of the development programmes	3.3.1	200	168	302	382	534
Employees followed a workshop on sustainable employability	3.3.1	636	366	326	391	343
Employees have completed an individual coaching programme	3.3.1	352	325	284	296	487
Employees were given guidance in the context of redundancy	3.3.1	31	41	86	85	157

Training and development *

(unit specified below)	Note	2023	2022	2021	2020	2019
Total spending on training and development (€ million)	3.3.1	5.6	5.4	4.4	4.6	6.0
Equivalent working time spent on training (€ thousands)		750	875	736	n/a	n/a
Training spending per FTE that followed (€)		1,452	1,479	1,255	1,314	1,815
Human capital return on investment (%)		12	13	14	13	12
Average days of training per employee that followed training		0.6	0.8	0.8	n/a	n/a
Employees took part in at least one targeted training session (%)	3.3.1	51	63	64	45	58

Training spending hours - split by gender ¹

Training spending hours - diversity in gender	Note	2023	2022	2021	2020	2019
Female		9,012
Male		10,351
Total training spending hours	3.3.1	19,363	-	-	-	-

¹ Metrics not reported before 2023.

Training spending hours - split by age ¹

Training spending hours - diversity in age	Note	2023	2022	2021	2020	2019
<30 years		2,224
30-50 years		11,064
>50 years		6,074
Total training spending hours	3.3.1	19,363	-	-	-	-

¹ Metrics not reported before 2023.

Average hourly wage per training spending hour ¹

(in € )	Note	2023	2022	2021	2020	2019
Average hourly wage per training spending hour		33.3	-	-	-	-

¹ Metrics not reported before 2023.

Ethical workshops and dilemma sessions

In numbers	Note	2023	2022	2021	2020	2019
Ethical workshops and dilemma sessions	3.7.4	13	10	8	6	10

Absenteeism

Absenteeism rate * ¹

(in %)	Note	2023	2022	2021	2020	2019
Female	3.3.1	5.7	5.3	4.6	4.5	5.4
Male	3.3.1	3.0	3.4	3.0	3.1	3.2
Total absentee rate	3.3.1	4.1	4.2	3.7	3.6	4.0

¹ Excluding maternity leave.

Nil absenteeism rate *

(in %)	Note	2023	2022	2021	2020	2019
Nil absenteeism	3.3.1	56	50	63	63	54

Persons with disabilities

Participation desk *

(in numbers)	Note	2023	2022	2021	2020	2019
Employees employed through the Participation desk	3.3.1	53	44	46	37	35

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