a.s.r. annual report 2021

FTEs

In numbers as at 31 December	2021	2020	2019	2018	2017
Non-life	1,508	1,524	1,460	1,319	1,247
Life	493	464	460	443	454
Asset Management	363	347	330	339	344
Distribution and Services	706	680	573	503	426
Holding and Other	1,086	1,027	1,084	1,079	1,023
Total full-time equivalents internal	4,155	4,042	3,906	3,683	3,493

% of all a.s.r. employees working from the Utrecht location (FTE)	92%	91%	90%	95%	96%

The external auditor performed a review of the HR related indicators in this Annual Report, all HR related indicators were audited with a reasonable level of assurance. The data below is excluding VKG, Dutch ID (Felison and Boval), Corins, SuperGarant, ANAC and Poliservice.

Part-time employees

In numbers	2021	2020	2019	2018	2017
Female	1,151	1,069	949	925	885
Male	576	520	449	530	514
Total number of part-time employees	1,727	1,589	1,398	1,455	1,399

Full-time employees

In numbers	2021	2020	2019	2018	2017
Female	514	479	510	409	369
Male	1,623	1,618	1,675	1,544	1,527
Total number of full-time employees	2,137	2,097	2,185	1,953	1,896

Contracts of indefinite duration

In numbers	2021	2020	2019	2018	2017
Female	1,460	1,363	1,303	1,210	1,183
Male	1,994	1,949	1,970	1,952	1,908
Total number of indefinite duration contracts	3,454	3,312	3,273	3,162	3,091

Contracts of definite duration

In numbers	2021	2020	2019	2018	2017
Female	205	185	156	124	98
Male	205	189	154	122	133
Total number of definite duration contracts	410	374	310	246	231

Gross average wages split by gender (gross hourly wages)

	31 December 2021		31 December 2020		31 December 2019		31 December 2018		31 December 2017
In €	Female	Male	Female	Male	Female	Male	Female	Male	Female	Male
Executive Board¹	296	313	277	337²	269	288	191	223	148	172
Senior management	118	115	107	106	101	101	91	98	87	93
Management excluding sr. and jr. management	57	63	57	61	55	59	54	56	54	55
Junior management	37	38	35	37	34	35	32	36	NA	NA
Other employees	25	28	24	28	23	27	22	26	22	25

¹ The figures for the EB include CEO’s compensation.
² Excluding CEO’s compensation, the male average hourly wage of the EB would not be applicable as a.s.r. does not have male EB members.

Employee compensation

In € million	2021	2020	2019	2018	2017
Salaries and wages	292	273	257	248	234

Pay ratio¹

	2021	2020²	2020 (reported)	2019
Annual total compensation for the highest-paid individual (€)³	1,108,000	1,420,000	824,000	1,145,000
Average annual total compensation for all employees (€)	100,000	102,000	62,000	98,000
Pay ratio (%)	11.03	13.85	13.29	11.70

¹ In 2021, the calculation method of the pay ratio was changed in accordance with the Dutch Corporate Governance Code. The new calculation method is based on: i) The total annual remuneration of the CEO includes all remuneration components (such as fixed remuneration, variable remuneration in cash (bonus), the share-based part of the remuneration, social contributions, pension, expense allowance, etc.), as included in the (consolidated) financial statements on an IFRS basis. ii) The average annual remuneration of the employees is determined by dividing the total wage costs in the financial year (as included in the (consolidated) financial statements on an IFRS basis) by the average number of FTEs during the financial year. iii) Pro rato must be taken into account when hiring external employees, insofar as they are hired for at least three months during the financial year.
² The pay-ratio of 2020 excluding the extraordinary items is in accordance with the new calculation method 12.38.
³ The annual total compensation for the highest-paid individual is less high in 2021 because of the new defined contribution plan started from 1 January 2021. All employees participate in the defined contribution plan. The annual pension expenditure is based on a premium table.

Average years of service

In years	2021	2020	2019	2018	2017
Female	11.8	12.2	12.7	13.1	13.5
Male	14.8	15.8	16.4	16.6	16.5
Difference	3.0	3.6	3.7	3.5	3.0

Breakdown gender diversity

In % (female / male)	2021	2020	2019	2018	2017
Supervisory Board	40 / 60	33 / 67	33 / 67	40 / 60	25 / 75
Executive Board	33 / 67	67 / 33	33 / 67	25 / 75	25 / 75
Senior management	25 / 75	28 / 72	25 / 75	29 / 71	27 / 73
Management excluding sr. and jr. management	23 / 77	22 / 78	21 / 79	20 / 80	18 / 82
Junior management	37 / 63	34 / 66	35 / 65	31 / 69	30 / 70
Other employees	44 / 56	43 / 57	42 / 58	40 / 60	40 / 60
Total employees	43 / 57	42 / 58	41 / 59	39 / 61	39 / 61

Diversity of governance bodies and management

In numbers (female / male)	31 December 2021	31 December 2020	31 December 2019	31 December 2018	31 December 2017
Supervisory Board
Female	2	2	2	2	1
Male	3	4	4	3	3
Total Supervisory Board	5	6	6	5	4

Executive Board
Female	1	2	1	1	1
Male	2	1	2	3	3
Total Executive Board	3	3	3	4	4

Senior management
Female	4	5	5	6	6
Male	12	13	15	15	16
Total senior management	16	18	20	21	22

Management excl. senior and junior management
Female	38	35	33	26	22
Male	130	127	124	108	102
Total management excl. senior and junior management	168	162	157	134	124

Junior management (first level of management)
Female	59	56	24	51	51
Male	99	107	102	113	121
Total junior management (first level of management)	158	163	126	164	172

Other employees
Female	1,563	1,450	1,366	1,301	1,252
Male	1,956	1,890	1,881	1,948	1,920
Total other employees	3,519	3,340	3,247	3,249	3,172

Diversity of governance bodies and management

In % (female / male)	31 December 2021	31 December 2020	31 December 2019	31 December 2018	31 December 2017
Supervisory Board 30-50 years
Female	-	17	17	-	-
Male	-	-	-	-	-
Supervisory Board > 50 years
Female	40	17	17	40	25
Male	60	66	66	60	75
Total Supervisory Board	100	100	100	100	100

Executive Board 30-50 years
Female	-	33	-	-	25
Male	33	-	33	50	50
Executive Board > 50 years
Female	33	33	33	25	-
Male	33	33	33	25	25
Total Executive Board	100	100	100	100	100

Senior management 30-50 years
Female	19	17	15	24	23
Male	19	22	20	33	40
Senior management > 50 years
Female	6	11	10	5	5
Male	56	50	55	38	32
Total senior management	100	100	100	100	100

Management excl. senior and junior management < 30 years
Female	-	-	-	-	1
Male	-	-	1	-	1
Management excl. senior and junior management 30-50 years
Female	17	17	15	13	21
Male	43	45	42	57	46
Management excl. senior and junior management > 50 years
Female	5	4	6	6	6
Male	34	33	36	24	25
Total management excl. senior and junior management	100	100	100	100	100

Junior management (first level of management) < 30 years
Female	2	1	-	1	2
Male	1	1	1	1	1
Junior management (first level of management) 30-50 years
Female	24	23	24	21	23
Male	37	37	35	36	38
Junior management (first level of management) > 50 years
Female	11	11	11	9	5
Male	25	28	30	32	31
Total junior management (first level of management)	100	100	100	100	100

Other employees < 30 years
Female	6	6	6	5	5
Male	6	5	5	5	5
Other employees 30-50 years
Female	26	25	24	24	24
Male	26	28	26	27	29
Other employees > 50 years
Female	13	11	13	11	11
Male	24	25	27	27	26
Total other employees	100	100	100	100	100

Relative score for employee engagement in Denison scan compared to the benchmark

In percentile (0-100)	2021	2020	2019	2018	2017
a.s.r.	91	89	77	76	71

Participation desk

In numbers	2021	2020	2019	2018	2017
Employees employed through the Participation desk	46	37	35	29	31

Absenteeism rates¹

In %	2021	2020	2019	2018	2017
Female	4.6	4.5	5.4	5.5	5.3
Male	3.0	3.1	3.2	2.9	3.2
Total absentee rate	3.7	3.6	4.0	3.8	4.0

¹ Excluding maternity leave.

Nil absenteeism

In %	2021	2020	2019	2018	2017
Nil absenteeism	63	63	54	56	50

Collective labour agreement

In %	2021	2020	2019	2018	2017
Employees covered by CLA	99.5	99.4	99.3	99.3	95.4

Grievances

In numbers	2021	2020	2019	2018	2017
Grievances relating to labour practices	-	1	1	1	1

Training and development

	2021	2020	2019	2018	2017
Total spending on training and development (€ million)	4.4	4.6	6.0	6.6	5.3
Equivalent working time spent on training (€ million)	1,149	1,471	1,530	1,203	1,338
Training spending per FTE that followed (€)	1,255	1,314	1,815	2,110	1,740
Human capital return on investment (%)	14	13	12	12	11
Average days of training per employee that followed training	1.2	1.9	2.1	1.8	2.1
Employees took part in at least one targeted training session (%)	64	45	58	44	52

Employee development training

In numbers	2021	2020	2019	2018	2017
Employees have completed job-related training	2,457	1,725	1,912	1,512	1,729
Employees took part in one of the development programmes	302	382	534	719	819
Employees followed a workshop on sustainable employability	326	391	343	792	589
Employees have completed an individual coaching programme	284	296	487	486	266
Employees were given guidance in the context of redundancy	86	85	157	154	182

Employee turnover

In %	2021	2020	2019	2018	2017
Voluntary employee turnover	3.7	2.9	3.7	4.9	3.5
Involuntary employee turnover	5.4	7.1	6.5	8.0	4.6
Total employee turnover	9.1	10.0	10.2	12.9	8.1

Vacancies filled

In numbers	2021	2020	2019	2018	2017
By internal candidates	327	199	256	208	98
By external candidates	323	265	224	184	142
Total number of vacancies filled	650	464	480	392	240

Vacancies filled

In %	2021	2020	2019	2018	2017
By internal candidates	50	43	53	53	41
By external candidates	50	57	47	47	59
Total percentage of vacancies filled	100	100	100	100	100

Ethical workshops and dilemma sessions

In numbers	2021	2020	2019	2018	2017
Ethical workshops and dilemma sessions	8	6	10	5	NA