Annual Report 2021
Sustainable value creation
3.3.6
Business targets and personal targets

a.s.r. aims to create long-term value for customers, employees, investors and society. The business targets are determined based on this long-term value. Because priorities can differ between business lines and even between departments, business lines also have scope to add their own targets.

The business targets are the basis for the personal targets of management and employees. Senior management agrees its targets with the EB each year. Managers and employees derive their personal targets from this. They reach agreements on targets, behaviour and performance in performance interviews. These interviews also serve for evaluation and discussion of the actual performance against the KPIs.