Operational risk is the risk of losses resulting from inadequate or failing internal processes, persons and systems, or from external events (including legal risk). The main areas where operational risks are incurred are operations, IT, outsourcing, integrity and legal issues.
|||31 December 2021||31 December 2020|
|SCR operational risk - required capital||249||253|
The SCR for operational risk amounts to € 249 million at the end of 2021 (2020: € 253 million) and is determined with the standard formula under Solvency II. The operational risk is based on the basic SCR, the volumes of premiums and technical provisions, and the amount of expenses.
Operational risk slightly lower mainly as a result of driven by lower best estimate liabilities due to the increased interest rates in 2021.