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Annual Report
2021
About a.s.r.
Operating environment
Sustainable value creation
Business performance
Governance
Financial statements
Additional information
At a glance
Message from the CEO
Value creation model
The story of a.s.r.
Portfolio and execution of strategy
Key trends impacting a.s.r.'s operations
Strategic targets and performance
Material topics
Contribution to the Sustainable Development Goals
Sustainable value creation
Sustainable insurer
Sustainable investor
Sustainable employer
Trustworthy company
Investor community
Role in society
Group and segment performance
Risk management
Compliance
EU Taxonomy Regulation
Climate change
Statements of the Executive Board
Corporate Governance
Supervisory Board report
Remuneration report
Employee participation
Introduction
Consolidated financial statements
Accounting policies
Group structure and segment information
Notes to the consolidated balance sheet
Notes to the consolidated income statement
Other notes
Risk Management
Capital management
Operating result
Company financial statements
Independent auditor's report
Assurance report of the independent auditor
Provisions of the Articles of Association regarding profit appropriation
Report of the Stichting Continuïteit ASR Nederland
Facts and figures
About this report
Glossary
Abbreviations
Materiality analysis and stakeholder dialogue
GRI Content Index
TCFD recommendations
EU Directive: disclosure on non-financial and diversity information
Contact details
Strategic targets and performance 2019-2021
Strategic targets 2022-2024
Sustainable products and services
Product Approval & Review Process
IT and the digital strategy
Prevention of payment problems
Complaints management
a.s.r. asset management
a.s.r. real estate
Organisational success and employee engagement
Employee Mood Monitor
HR policy and strategy
Working conditions
Remuneration
Business targets and personal targets
Employee Share Purchase Plan
Socially responsible taxpayer
Human rights
Integrity
Ethical reflection
Privacy
Political engagement
Carbon footprint own operations
a.s.r. foundation
ASR Nederland N.V.
Non-life segment
Life segment
Asset Management segment
Distribution and Services segment
Holding and Other segment (including eliminations)
Risk governance
Risk appetite
Risk descriptions
General
Executive Board
Supervisory Board
Corporate Governance Codes and regulations
Meetings of the Supervisory Board
Supervisory Board Committees
Introduction
Remuneration policy
Executive Board
Supervisory Board
General information
Impact of COVID-19
Statement of compliance
Consolidated balance sheet
Consolidated income statement
Consolidated statement of comprehensive income
Consolidated statement of changes in equity
Consolidated statement of cash flows
Changes in presentation
Changes in EU endorsed published IFRS standards and interpretations effective in 2021
New standards, interpretations of existing standards or amendments to standards, not yet effective in 2021
Key accounting policies
Other accounting policies
Group structure
Segmented balance sheet
Segmented income statement and operating result
Non-life ratios
Acquisitions
Intangible assets
Property, plant and equipment
Investment property
Associates and joint ventures
Investments
Investments on behalf of policyholders
Investments related to investment contracts
Loans and receivables
Derivatives
Deferred taxes
Other assets
Cash and cash equivalents
Equity
Subordinated liabilities
Insurance liabilities
Liabilities arising from investment contracts
Employee benefits
Provisions
Borrowings
Due to customers
Due to banks
Other liabilities
Gross insurance premiums
Investment income
Realised gains and losses
Fair value gains and losses
Fee and commission income
Other income
Net insurance claims and benefits
Operating expenses
Impairments
Interest expense
Other expenses
Income tax (expense) / gain
Fair value of assets and liabilities
Offsetting of financial assets and liabilities
Fair value of financial assets categorised into two groups based on business model and SPPI test results
Related party transactions
Key management personnel remuneration
Employee Share Purchase Plan
Contingent liabilities and assets
Events after the balance sheet date
List of principal group companies and associates
Profit appropriation
Risk management system including the Own Risk and Solvency Assessment Risk Management System
Insurance risk
Market risk
Counterparty default risk
Liquidity risk
Operational risk
Strategic and operational risk management
Capital management objectives
Solvency ratio and a.s.r. ratings
Additional information
Company balance sheet
Company income statement
Notes to the company financial statements
Financial indicators
Customer-related indicators
Human Resources indicators
Responsible investor indicators
Investor community indicators
Environmental indicators
Sustainability ratings
Contact
Publication
Annual Report 2021
Sustainable value creation
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Message from the CEO
Section 2
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